For car repair shops
Software for car repair shops that lets customers book a slot on your website without waiting for someone to pick up the phone over the noise of the workshop.
Start with your business.
20 minutes, free. If your phone keeps up as it is, we say so on the call.
Your services, opening hours, address and how to get there, on a site that works well on a phone.
The customer picks a service and a convenient day, describes the problem and leaves the make, model and phone number. You confirm or offer another time.
Every car is a card on the board: booked, in repair, waiting for parts, ready. Mechanics move it with one tap on their phone.
When you move the car to “Ready”, the customer gets a message by email. Viber or text messages are agreed in the scope.
The website takes requests even when nobody picks up. If your phone or operator allows it, missed calls land on a call-back list. We check first, then promise.
Customers, cars and booked slots are kept in one place, not in a notebook or on someone’s personal phone.
The manager sees everything, a mechanic their own cars. Customer details are visible only to the people in the workshop you give access to.
We take these on for a monthly fee, so the system keeps working after handover.
Thursday, 5 pm. The car is ready. The mechanic moves it to “Ready” on the board and the customer gets a message. Nobody calls to ask, and nobody hunts for a number in the notebook.
In the workshop nobody answers the phone with greasy hands under a car. A call nobody picked up often does not come back. The driver simply calls the next garage in the search results.
Booked slots sit in a notebook or on someone’s phone. Customers call to ask whether the car is ready, mechanics stop work to answer, and whoever takes the cars in searches for who is booked when.
This is not a staff problem. What is missing is one place where the customer books a slot, the team sees the day’s work, and the customer learns when the car is ready. That is what we build.
If you work alone, your schedule is full weeks ahead and customers come by referral, the notebook and the phone are enough. We say so on the first call.
It makes sense when calls interrupt the work, when several mechanics work in the shop, when customers often call to ask whether the car is ready, or when you want to take requests in the evening, after hours.
A free 20 minutes. You tell us how customers book today and where the calls get lost.
You receive in writing what we build and what it costs. Scope and price are agreed before we start.
You see a working version with your services and opening hours and try it with the team before it goes public.
We launch the site on your domain, send a test request from end to end and show the team how to work with the board.
From you: the list of services and opening hours, the photos you already have, and one trial run with the team. No homework.
We do not have a car repair shop as a client yet, and we do not claim otherwise. The system is built from parts already running for our clients and for us:
Client build · live · name withheld
In a delivery kitchen every new order appears on a board in the kitchen with a sound, and the customer follows its status on their own page. Every car in the workshop will move the same way.
Client build · live · name withheld
A restaurant and bar takes bookings and orders on its website, and they arrive on a staff board, not on someone’s personal phone.
Our own site · live
Every enquiry is stored in a database and in a Google Sheet and reaches both founders by email. If the email fails, the system tries again.
Our own tool · live
A free calculator on this site: you enter how many calls you miss and what one customer brings you, and see what they cost you in a year. The sums are done in your browser.
The price depends on the scope: a site with online booking, or also a team board, messages to the customer, a missed-call list and a second language. You receive a written offer with a fixed price for the build and a separate monthly amount for hosting and maintenance.
That is why we do not publish a price list. Before you pay, we confirm the total and any applicable tax in writing.
It depends on the scope. You receive a written offer with a fixed price for the build and a monthly amount for hosting and maintenance, before we start.
Not for a car repair shop. We have built online requests and bookings, a live board for the team and a page where the customer follows the status. That is why we first show a working version with your services, and only then open it to your customers.
You decide. Most often the customer sends a request for a convenient day and you confirm it according to your workload. That way the schedule stays in your hands.
We first check what your software allows and only then promise anything. If there is no link, the board works on its own.
No. The board runs in the browser on a phone, tablet or computer in the workshop.
Start with a free 20-minute call. If you would rather see the numbers first, the 5-minute check shows where your workshop loses money, with your own figures.
See also